Terms and Conditions

Returns Policy

We do accept returns for exchange to a different item or credit voucher up to 14 days after you have purchased it either instore or online, subject to the following conditions: (Please choose carefully, as we do not normally give refunds if you simply change your mind or make the wrong selection).

  • Returned items must be accompanied by proof of purchase (eg. a receipted Tax Invoice, or order confirmation email)
  • Be in a saleable condition
  • Defective books will be replaced with the SAME title, The item was in stock at the time of purchase and not ordered in for you (ie a special order)
  • Shipping charges are not refundable (unless the item shipped was wrong/defective)
  • We do not pay for postage on returns
  • Books with CD-ROMS or disks CANNOT be returned once the seals on these items have been broken.
  • we do not offer cash refunds (unless the goods are defective). Instead, all exchange items will be replaced with credit/gift voucher.