We do accept returns for exchange to a different item or credit voucher up to 14 days after you have purchased it either instore or online, subject to the following conditions: (Please choose carefully, as we do not normally give refunds if you simply change your mind or make the wrong selection).
- Returned items must be accompanied by proof of purchase (eg. a receipted Tax Invoice, or order confirmation email)
- Be in a saleable condition
- Defective books will be replaced with the SAME title, The item was in stock at the time of purchase and not ordered in for you (ie a special order)
- Shipping charges are not refundable (unless the item shipped was wrong/defective)
- We do not pay for postage on returns
- Books with CD-ROMS or disks CANNOT be returned once the seals on these items have been broken.
- we do not offer cash refunds (unless the goods are defective). Instead, all exchange items will be replaced with credit/gift voucher.